We offer comprehensive Deaf Awareness and British Sign Language (BSL) training programs designed to empower businesses in fostering a more inclusive and accessible environment for both deaf employees and customers. 

Deaf Awareness Training

Our Deaf Awareness training provides valuable insights into deaf culture, communication preferences, and the challenges deaf individuals may face, equipping your team with the sensitivity and understanding needed for effective interaction. This training goes beyond simply learning about deafness; it cultivates empathy and promotes a truly welcoming atmosphere where deaf individuals feel valued and respected.

“Really informative and super educational. It was so positive and it was a shame we it ended because it was so good! I’ll be recommending to everyone in the office and hope they take up some training. Thank you for inviting me to learn how I can improve.” Balfour Beatty

British Sign Language (BSL) Training

Effective communication is the foundation of great business. In today’s diverse world, ensuring accessibility for Deaf employees and customers is not just a legal requirement, it’s a strategic advantage. 

Our BSL Online Training Platform empowers businesses to build a truly inclusive workplace by providing employees with essential BSL skills. From basic greetings to more complex communication, our courses enable your team to engage directly with Deaf individuals in their preferred language. 

This not only improves communication but also demonstrates a genuine commitment to accessibility, strengthening relationships with both employees and customers.

Our flexible, scalable, and interactive training solution helps learners develop practical communication skills while deepening their understanding of Deaf culture and workplace accessibility. By investing in Deaf Awareness and BSL training, your business can break down communication barriers, build stronger connections, and unlock the full potential of a diverse workforce and customer base.

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The biggest challenge deaf people face is communication access. Think about signing a mortgage without fully understanding the terms, or starting a new job and missing out on casual conversations. This is what many deaf people experience daily.

Our training helps your team confidently communicate with deaf colleagues and customers, showing your commitment to inclusivity. Without these skills, deaf people may struggle to access your organization.

After our training, your team will be able to:

• Confidently approach a deaf person
• Understand different types of deafness
• Communicate with a variety of deaf people
• Work effectively with BSL interpreters and other communication professionals
• Use basic BSL signs

terptree training is engaging and provides the knowledge you need through a unique approach. 

We tailor each training session to your specific organisation. We start by researching your business, your team’s roles, and how deaf individuals fit within your structure.

For workplace training, we also talk to the deaf team member to understand their specific communication barriers. We incorporate these insights into the training to ensure it meets their needs and addresses their challenges.

For training on deaf customer experience, we explain the obstacles deaf people face in your industry and how to overcome them. Once we have this information, we create training materials specifically for your team.

The training is delivered online. Afterwards, your team receives follow-up resources to reinforce learning, and we’re available to answer any questions.