Victoria ran face to face deaf awareness training to all of the managers and partners of the farm shop and café at Leckford Estate. This was ran over two nights so that everyone could take part. Before the training was held, some people were apprehensive and some thought they already knew enough. However, at the end of it, everyone got something out of it and the whole team obtained tremendous value from the evening. For some it was a gentle push to make them think more in their dealings with deaf customers, for others it gave them the confidence to know that they were equipped with the skills to provide excellent customer service to deaf and hearing customers alike

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