“Victoria got in touch with our team to find out more about how Parliament works. After these initial discussions and session to the terptree team, Victoria spent some time with the Accessibility Team at the Houses of Parliament, offering support and guidance on how to make Parliament accessible for deaf people.

We are currently working on a joint project to create information about Parliament in BSL. Victoria is one passionate individual who is driven by making a change in the world and the project that we are working on together will definitely do that.”

Alasdair MacKenzie, Houses of Parliament

Hearing dogs

“terptree have been our chosen provider of BSL interpreters for many years. The personal service they provide helps us meet the varied needs of our clients.

A lot of our work is very personal and we trust terptree to work alongside us in providing the most suitable communication support for our clients”

Andrew James, Hearing Dogs for deaf people

RBLI

“Using terptree helps us to engage our customers if they have communication support needs. By using an agency such as terptree it helps us to ensure communication flows effectively. We have used terptree on an ad hoc basis since 2011.

Terptree provide an efficient, quick and reliable service, it’s easy to engage with them and they are always responsive to our needs.”

Laura Prentice, RBLI

University of Sussex

“As terptree are an established agency who have given us consistency in their provision during the five-plus years we have worked with them, they have got to know us, and can, therefore, bring this knowledge in the support that they provide our students.”

Teresa Stone, University of Sussex

“terptree has made everything so much easier. I couldn’t believe how easy it was to book the interpreters I needed. I made one phone call to terptree and a few days later the interpreters were booked. I would recommend terptree to anybody who needs to book BSL interpreters. We all know how hard this can be but terptree made this very easy for me.”

Raena Raja, National Deaf Children’s Society (NDCS)

“The interpreter was very successful in interpreting the meeting and I must pass on our thanks to you for supplying an interpreter at short notice who has proved to be very competent with coping with the ‘unknown’ in an unfamiliar environment.”

Noreen Calnan, AMEC Foster Wheeler

royal collection trust

“I would like to say what a wonderful visit we had to Windsor castle today, the interpreter was fantastic which ensured my mum kept up with everything & I could relax and take it all in”

“It was terptree talking to the right, well informed member of staff that supported this happening. Thank you for a wonderful day with our Interpreter and thanks terptree for your support and assistance.”

Customer on an accessible tour at Windsor Castle, Royal Collection Trust

“Our client thought the standard of interpreting provided was great, they were really happy with the support provided. The booking process was straight forward and easy. We will very likely book support through terptree again”

Jeff Rowlings – Shape Arts

“We will definitely book support with terptree again, placing a booking was really good and the client loved the support and thought the interpreter was fantastic!”

Imogen Lawry – Cockpit Arts

“We have worked with terptree for around 3 years as a main agency for providing BSL interpreters for students and we have always found them to be very professional, prompt and very helpful. They are an organisation that we appreciate working with.
“They are great at letting the University know what is going on. They make a booking once we have requested it and always come back to us. The response that you get back from the office is really helpful. I would absolutely recommend terptree to other Universities as they are the best interpreting agency I have worked with”

Pauline Melham, University of Roehampton