01635 886 264
hello@terptree.co.uk

We exist to create an inclusive world for deaf people.

Here are the ways in which we can work with you to revamp
 your deaf employee and deaf customer experience!

Our Services

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This service enables deaf and hearing people to communicate with one another. Maybe you have a team meeting, job interview, health appointment or University lecture?

We provide highly skilled and qualified Sign Language Interpreters and other Communication Professionals.

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Deafness is an invisible disability, so you cannot always tell that someone is deaf.  If, for example the deaf person has long hair covering their hearing aids, or not wearing any at all – you would not even know they were deaf. 

This causes numbers of issues for deaf employees and deaf customers, whose needs are often misunderstood.

Using our expertise and knowledge we identify the challenges you are facing and design Deaf Awareness training around your needs as a team and business.

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We specialise in education and have been providing support to deaf students at University for over 10 years.

Our expert team is on hand to answer any questions you have about supporting a deaf student at University.  We provide BSL Interpreting, Notetaking, Speech to Text and more, so that deaf students can fully engage and participate in their University experience.

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There are 12 million people in the UK who are deaf or have a hearing loss.

And sadly, they are massively underserved by most businesses, retailers and organisations.

Understanding what makes a world class deaf customer experience will allow your business to implement the right steps to make it happen.
Those steps will enable deaf customers to feel understood and to receive a personalised level of service and brand experience.

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There are 5 million people in the UK of working age who are deaf or have a hearing loss.

Now, let’s make this even more relevant for you…this number represents 1 in 12 of our workforce!  Yes, 1 in 12 of your colleagues will either be deaf or have a hearing loss.
And deaf people stay longer with businesses longer.

We support HR and People teams in recruiting and retaining deaf talent.

Don't Just Take Our Word For It

Testimonials

"Using terptree has enabled us to have a more personal relationship with our deaf team member that is more than just the written word in emails and text messages. It means we can communicate on a broader level, so it’s beneficial to both her and us."
Thomas Snee
Thomas Snee
“The interpreter was very successful in interpreting the meeting and I must pass on our thanks to you for supplying an interpreter at short notice who has proved to be very competent with coping with the ‘unknown’ in an unfamiliar environment.”
Noreen Calnan
Noreen Calnan
“It was terptree talking to the right, well informed member of staff that supported this happening. Thank you for a wonderful day with our Interpreter and thanks terptree for your support and assistance.”
Deaf Customer
Deaf Customer
“They are great at letting the University know what is going on. They make a booking once we have requested it and always come back to us. The response that you get back from the office is really helpful. I would absolutely recommend terptree to other Universities as they are the best interpreting agency I have worked with”
Pauline Melham
Pauline Melham
"The interpreters that I had were really useful and I benefited from them greatly. The positioning was perfect as it allowed me to lip read the speaker and also look over to the interpreters when I could not catch things or if the speaker turned around or moved about too much. These particular interpreters were brilliant."
Blaise Rowswell
Blaise Rowswell
"What really had an impact on me, was that it doesn’t need to be perfect, as long as it gets the message across that is the main thing. A very informative session delivered in a very light-hearted and relaxed way."
RM Education
RM Education
"I really enjoyed your course, I know that my colleagues did too. I could also see the effect that this will have on our deaf staff member merely by his reaction in our meeting afterwards."
Jenny Winton
Jenny Winton
"I found it really interesting to find out about how challenging lipreading is. I found the whole session really interesting and learnt a lot."
Bracknell Forest Council
Bracknell Forest Council
"I found the whole session very interesting, helpful and informative. Learning some BSL signs that we can use in our workplace and also in the Nursery environment."
Mama's Bear Day Nursery
Mama's Bear Day Nursery
“You have been a lifesaver at such short notice considering we have been looking for the last 5 weeks! Thank you muchly for your help with identifying an interpreter for us at short notice: I really do appreciate the work it saved me."
Yvonne Tysoe
Yvonne Tysoe
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We're proud to say we work with...

        British Airways logo       Houses of Parliament logo       Waitrose logo     Middlesex University Logo         Hearing dogs for deaf people logoRBLI LogoHM Courts and Tribunal Service       University of Sussex logo

                        Mott Macdonald logo        Freeways logo    United Grand Lodge of England logo    Shape Arts logo     Shakespeare's Globe logo  Royal Albert Hall logo     MCM Comicon Logo      

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Services

terptree ltd 
registered in England and Wales
No: 05941442

Registered office: 
483 Green Lanes 
London
N13 4BS

VAT: 903 8868 95