We asked Alison Dalton, Accessibility Manager at British Airways, to share with us how a training requirement for BA frontline colleagues regarding support for deaf customers was identified. And the process they went through to address this by employing the services of terptree.View case study
Houses of Parliament
The Education and Engagement Service in the Houses of Parliament exists to provide free training for the public, specifically for groups who want to engage with Parliament. This might include engaging with their Member of Parliament, a Member of the House of Lords, or getting involved with Select Committees. 80% of the time is spent working with target audiences who are statistically less likely to engage with parliament.View case study
Take a look at how terptree helped them…View case study
Hearing Dogs for Deaf People
The Charity, Hearing Dogs for Deaf People is now 36 years old. Over this time, they have provided hearing dogs to thousands of deaf people. Currently, they are working with around 950 hearing dog partnerships across the UK and are looking forward to this continuing to grow.View case study
Shakespeare’s iconic Globe Theatre in the heart of London, combines the work of the original Globe Theatre, where Shakespeare’s plays were performed during his lifetime, as well as the Sam Wanamaker Theatre, which specialise in more artistic performances.View case study
Royal Albert Hall
The Royal Albert Hall is iconic and has at the heart of its mission bringing life-enriching, unforgettable experiences to all. They hold 390 events in the main auditorium each year, 867 events beyond the main stage and they issue more than 1.66 million tickets annually. Within this, over 195,000 participants are reached through Education & Outreach work.View case study
Comic-Con is steeped in rich history. It is an essential experience for any comic and film fanatic. The celebrities, the costumes, the fun, the interaction is something special and not to be missed. But it can be hard to access these events when you’re deaf. Take a look at how terptree bridges that gap.View case study
Somali Week Festival
Somali Week Festival is an annual event celebrating Somali arts and culture.View case study
The 10-day festival is an integral part of Black History Month and is held across London in Oxford House Bethnal Green, City Hall, South- bank Centre, British Library, Rich Mix, The Broadway Theatre in Barking, Chelsea and Kensington Town Hall and The British Museum.
2018 was a particularly special milestone as the festival reached its 10th Anniversary, bringing together one of the largest gatherings of Somalis in the Diaspora. And Hanna Ali, Festival Director tells why terptree were, again, invited to be part of this event.