Deaf Employee Experience
(DEX)
Click below to learn more about this service
We offer a range of services designed to improve the employee experience for deaf and hard-of-hearing individuals, helping businesses attract, retain, and support these valuable team members. Our services focus on creating inclusive workplaces where deaf employees can thrive. These include:
Deaf Employee Experience Consulting: We work with businesses to understand the key drivers for deaf employees and apply this knowledge to their recruitment and retention processes. This includes analyzing current practices and identifying areas for improvement.
HR Support: We assist HR departments in creating inclusive recruitment, induction, retention, and progression processes for deaf employees. This can include guidance on making the application process accessible, developing tailored onboarding programs, and supporting career development.
Diverse Workplace Consulting: We help businesses create a more diverse and inclusive workplace culture where deaf employees feel valued and supported. This includes educating hearing colleagues on deaf culture and communication preferences.
Risk Assessments: We conduct workplace risk assessments to identify potential barriers for deaf employees and recommend reasonable adjustments to ensure their safety and well-being.
Targeted Project Support: We offer support for specific projects related to improving the deaf employee experience, such as:
Creating inclusive recruitment processes for deaf applicants.
Addressing underperformance in deaf team members.
Developing strategies to attract and hire more deaf employees.
Conducting workplace assessments to identify necessary reasonable adjustments.
Supporting applications for Access to Work funding.
Providing training and communication support to improve workplace communication.
Employee Experience Audits: We can help businesses understand the current experiences of their deaf and hard-of-hearing employees and develop plans for improvement. This includes gathering feedback and analyzing the current workplace environment.
There are 5 million people in the UK of working age who are deaf or have a hearing loss.
Now, let’s make this even more relevant for you…this number represents 1 in 12 of your workforce. Yes, 1 in 12 of your teams or colleagues will either be deaf or have a hearing loss.
Deaf people make decisions about where they work based on an entirely different set of criteria from those of hearing people.
Their priority is to find businesses who understand their specific needs. Once they have found an employer providing them with this experience, they are more likely to remain loyal as finding a position like this elsewhere is expected to be challenging.
Working on your deaf employee experience creates long term retention from existing and potential deaf staff.
We work with you to discover the key drivers of a deaf employee, then rigorously apply this knowledge to your recruitment and retention process.
Having deaf people in your team improves the understanding of your deaf customers, improves your corporate image with internal and external stakeholders.
What we can do:
Supporting HR
Diverse Workplace
Risk Assessments
Oftentimes, businesses have a particular area that they want to focus on – whether that be recruitment, induction, retention or progression.
If there is a particular area you require support in, we take the time to understand the current situation, the background and the desired outcome.
It may be that you would like to provide a better working environment for deaf team members, and you are not sure how or where to start.
Here are some examples of projects that can improve deaf employee experience:
- A deaf person has applied for a job, how can you make sure that they have an inclusive experience
- You have a team member who is underperforming, and you need help understanding the reasons behind this
- You are committed to employing more deaf people into your business
- A workplace assessment is needed to identify what reasonable adjustments can be put into place to enable your deaf colleague to thrive
- Support in applying for Access to Work for deaf new starters/team members
- Provision of training and communication support to help communication in the workplace
The starting place would be getting an understanding of how many colleagues across your business are deaf or have a hearing loss.
We can help you to understand what the experience is like on the ground currently for those team members and put together a plan for improving this experience.
- Head of HR /Director of HR
- HR Managers
- HR Partners
- HR Departments
- Recruitment Teams
- Talent Teams
- Recruiters
- Resourcing Teams
- Team Leaders
Access to Work (AtW)
Access to Work (AtW) is a publicly funded employment support programme that provides financial support to help more disabled people start or stay in work.
Increased Staff
Retention
Higher levels of productivity
Increased
performance
Support inclusion and diversity
New ideas and perspectives into your business
Heightened awareness in the workforce and better deaf customer experience
