Deaf Employee Experience (DEX)

What We Do

There are 5 million people in the UK of working age who are deaf or have a hearing loss.

Now, let’s make this even more relevant for you…this number represents 1 in 12 of your workforce. Yes, 1 in 12 of your teams or colleagues will either be deaf or have a hearing loss.

Deaf people make decisions about where they work based on an entirely different set of criteria from those of hearing people.

Their priority is to find businesses who understand their specific needs. Once they have found an employer providing them with this experience, they are more likely to remain loyal as finding a position like this elsewhere is expected to be challenging.

Working on your deaf employee experience creates long term retention from existing and potential deaf staff.

We work with you to discover the key drivers of a deaf employee, then rigorously apply this knowledge to your recruitment and retention process.

Having deaf people in your team improves the understanding of your deaf customers, improves your corporate image with internal and external stakeholders.  

What we can do: 

Supporting HR

Diverse Workplace

Risk Assessments

The Benefits

Increased Staff

Higher levels of productivity


Support inclusion and diversity

New ideas and perspectives into your business

Heightened awareness in the workforce and better deaf customer experience

How it Works

Oftentimes, businesses have a particular area that they want to focus on – whether that be recruitment, induction, retention or progression.

If there is a particular area you require support in, we take the time to understand the current situation, the background and the desired outcome.

It may be that you would like to provide a better working environment for deaf team members, and you are not sure how or where to start.

Here are some examples of projects that can improve deaf employee experience:

The starting place would be getting an understanding of how many colleagues across your business are deaf or have a hearing loss.

We can help you to understand what the experience is like on the ground currently for those team members and put together a plan for improving this experience.

Who We Work With

We will work with you from supporting a single team member through to working with HR teams and C-Suite directors on inclusion strategies.

Access to Work (AtW)

Access to Work (AtW) is a publicly funded employment support programme that provides financial support to help more disabled people start or stay in work.

Book in a call with our expert team

Find out why employing a deaf person brings great benefits to your business as well as the deaf applicant.

Download your FREE copy of
5 Great Reasons to Employ a Deaf Person

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