Deaf Customer Experience
There are 12 million people in the UK who are deaf or have a hearing loss.
And sadly, they are massively underserved by most businesses, retailers and organisations.
Understanding what makes a world class deaf customer experience will allow your business to implement the right steps to make it happen.
Those steps will enable deaf customers to feel understood and to receive a personalised level of service and brand experience.
We work with your team collaboratively to gain an understanding of how you currently serve customers who are deaf or have a hearing loss; across your business.